Return and Refund Policy

Thank you for your purchase.

We strive to ensure that our customers are fully satisfied with our products.
Please find our return and refund policy outlined below.

Return Period

We accept returns within 30 days of delivery.

To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

Non-Returnable Items

The following items cannot be returned:

• Sale or outlet items
• Customized products

Please note that we are unable to accept returns or issue refunds for the above items.

Refunds

Once we have received and inspected the returned item, we will notify you regarding the approval or rejection of your refund request.
If approved, a refund will be issued to your original method of payment within a few business days.

Return Shipping Costs

• Return shipping costs are the responsibility of the customer.
• Original shipping fees are non-refundable.

Exchanges

If the item is defective or damaged, we will gladly exchange it. Please contact us within 30 days of receiving the item to request an exchange.
If you would like to request an exchange, please contact us.

Contact Information

For returns or exchanges, please contact us through our contact page or at the email address below.
If you have any questions, feel free to reach out to us at the same email address below.

kaibi-gallery
Email: [contact@kaibi-gallery.net]